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MOVE: Best Virtual Assistant & Outsourced Employees for Businesses

Data and Dispute Specialist

Apply for a Data and Dispute Specialist position with MOVE today and we’ll help you match with a business that will require your skills and talent!

Job Description

Key Responsibilities: 

  • Data Management: Organize, maintain, and update data files, ensuring accuracy, integrity, and easy accessibility across systems. Perform data entry, cleansing, validation, and regular quality checks. 
  • Dispute Resolution: Review and assess customer or tenant disputes by analyzing facts and documentation. Communicate with involved parties, gather relevant information, and collaborate with internal teams to reach fair and compliant resolutions. 
  • Correspondence Handling: Manage various types of correspondence, including disputes, court records, fraud claims, and verifications. Document all communications accurately and determine appropriate follow-up actions. 
  • Audit Support: Gather, organize, and prepare necessary data for audits. Collaborate with auditors and internal teams to facilitate accurate and efficient assessments. 
  • Reporting & Analysis: Conduct basic data analysis, generate reports, and present insights to support informed decision-making. Assist in identifying trends and areas for improvement. 
  • Communication: Adhere to the company’s camera-on policy during working hours to enhance communication and accountability. 
  • General Support: Perform a variety of ad hoc tasks and contribute to special projects as needed, ensuring timely and effective completion to support overall team objectives. 

What we offer

Benefits:

  • Competitive salary
  • Strong support system
  • Salary increase starting on your first year of employment (based on performance)
  • Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 – $50)
  • Health benefit ($30/month)
  • No computer activity monitoring
  • Training materials for upskilling provided
  • Paid holiday leaves (depending on the holidays that the client observes)
  • Paid sick leaves (sick leave convertible to cash if perfect attendance)
  • Paid planned leaves
  • 13th-month pay
  • Allowance for SSS and Pag-ibig contribution ($20/month) (Only for PH candidates)
  • Internet allowance ($25/month)

Qualifications

Requirements & Qualifications: 

  • Minimum of 2-3 years of experience in data management, data entry, or dispute resolution. 
  • Proficiency in data management software (e.g., Microsoft Excel, Google Sheets) and administrative tools. 
  • Strong analytical skills with the ability to assess complex information and resolve issues fairly. 
  • Excellent organizational and communication skills (both verbal and written). 
  • High attention to detail and accuracy in data handling and dispute assessments. 
  • Ability to manage sensitive data with confidentiality and discretion. 
  • Quick learner with the ability to adapt to new tools and processes. 
  • Amenable to work Monday to Friday between 8 AM to 5 PM Pacific Standard Time (PST). 

 

Preferred Qualifications: 

  • Bachelor’s degree in Data Management, Business Administration, or a related field. 
  • Experience with advanced data tools (e.g., SQL, Python) or data visualization platforms (e.g., Power BI, Tableau). 
  • Prior experience in handling customer disputes 
  • Familiarity with audit processes or compliance requirements. 

DEVICE REQUIREMENTS

Processor
RAM
Internet connection:
OS
If MAC
Communications