8 Tips for Outsourcing for Consulting Firms
Business trends are pointing to increasing numbers in the outsourcing scene as Grand View Research reported the global market to be at 245.9 billion and projected higher numbers until 2030. The statistics are no surprise since the Deloitte 2016 Global Outsourcing Survey revealed that 78% of business owners have positive experiences with their outsourcing partners.
What does this mean consulting firm? Outsourcing is the next step to growing your business and this article will tackle the step-by-step process to achieve your goals.
8 Tips to Outsource Employees Effectively
Identify your needs and define them clearly. What problems or gaps are you trying to solve by outsourcing? What goal do you want to achieve? Before you embark on your outsourcing journey you will need to be specific about the reasons why you want to start. Maybe your consulting firm is struggling with a heavy workload, or you have a new project that entails diverse expertise.
Discuss a project management plan
Describe the timelines, deliverables, and milestones involved in your outsourcing needs. This provides SMART goals for your outsourcing partner to achieve. SMART stands for Specific, Measurable, Achievable, Relevant, and Time-Bound.
Choose a suitable outsourcing partner
What are your values as a company and as a team? Look for an outsourcing provider that understands your company culture and plans to stay true to your values when recruiting and training your outsourcing employees. Check customer reviews or look for outsourcing companies through word of mouth. Discuss your budget and goals to discern whether both parties are on the same page.
Establish reliable communication tools
Whether you and your outsourcing partner decide to use applications like Microsoft 365 or Slack— build communication channels so you can receive updates and discuss the progress of your outsourced employees and processes.
Safeguard your data
When you outsource your employees, there can be data protection issues if you don’t proceed with caution. Make sure that both parties sign non-disclosure agreements so you can protect your confidential information.
Monitor your outsourced employees
While your outsourcing partner does the recruiting and training to ensure the success of your outsourced employees, it is recommended that you still monitor the team from time to time. For example, you can read performance reviews and progress reports. This allows you to have an idea regarding their quality of work and the development of a project or function.
Keep track of KPIs
Key Performance Indicators define the status of your outsourced team in terms of cost savings, performance, customer service satisfaction, and other aspects of your choice. Read and analyze the KPIs you and your outsourcing partner decide to focus on. This way you are always informed about the accurate figures related to your outsourced employees and you can act accordingly.
Nurture a positive relationship
Working with an outsourcing partner can become a long-term relationship if you are satisfied with their methodology, personnel, and work values. Thus, you must maintain a good relationship with your outsourced team by showing appreciation and communicating respectfully. You will soon be known as a reliable partner and cultivate a wide network for your business.
The Bottom Line on Tips for Outsourcing for Consulting Firms
When you decide to outsourced employees, there is a lot to navigate but you ultimately have a solution to your workforce issues and increase your cost savings. If you want to collaborate with an experienced and results-driven outsourcing partner, look no further than MOVE or Managed Outsourced Virtual Employees. We will guide you through the process and achieve the goals you envision.